Tag Archives: Real Estate Coaching

Real Estate Market

Claudio Encina – A New Approach To Listing Property

There is no better time than NOW to target new and future business.

As the market transitions you need to find new and better ways to do this, by developing a strategy around the ‘expired’s’ and the ‘withdrawn’s’.

Use a market monitor to build your real estate market knowledge or look through portals such as Property Finder or Corelogic to identify any expired or withdrawn listings. First you need to have form of process or a system to target the expired listing.

How do you get the ‘expired or withdrawn’s’ attention?

Have you ever thought about stopping to think what is my strategy when making a call or are you just doing the call without taking the time to know your exact outcome and hoping you may get the result you are after?

What if I said you could probably increase and maximise your result, just by taking the time to strategically think about your 30 second Impact Message’.

Real Estate Market

7 Traits Of A High Performance Agent – Claudio Encina

The future of agents is about becoming not a good agent or a great agent but a High Performance Agent.

So, what’s the difference? There are seven traits that make a High Performance Agent.

If my clients are struggling to perform at their highest level, I find this approach can really help and have discovered that these traits are common with agents who write seven figures. 

Trait No.1: Constant State of Growth 
With high performance agents it is always about how can they can keep growing week by week, month by month and year by year. For this type of agent, not to keep growing is like a foreign concept. Look at always expanding your skills, talents, mindset. Get yourself into a growth process. It’s simple, you are either in Growth Mindset or Fixed Mindset. Make the right choice.

The five areas I believe you should strive for growth in are:

1) Spiritual
2) Mental
3) Physiological
4) Relationships
5) Skills

Trait No.2: High Level of Responsibility
Always take 100% of responsibility with anything and everything in your life.  If you take responsibility and ownership you will begin to work at a different level so therefore it’s never about blaming the market or others.

Trait No.3: Love the Process
It’s the process that you love each day that will give you the necessary outcome. Most agents don’t like or love processes. You can’t achieve great things life without a difficult process or struggle. Learn to love the process. Most people focus on the outcome and aren’t prepared for the process or hard work. Change how you approach the process.

Trait No.4: Spring Loaded Towards Action
You’ve heard the saying ‘Just Do It’. That is what the high-performance agents do, they don’t dwell, think or ponder they just take massive action. Don’t get stuck with paralysis analysis. Make sure your focus is in action not inaction. So just do it.

Real Estate Market

Survival Of The Fittest – Real Estate Coach Claudio Encina

The consumer experience is key to remain relevant today as an agent-start with your buyers.

In changing markets, we often see that we need to adapt to certain conditions to ensure we can get sales across the line for our vendors and keep the days on market below industry average.

Like evolution, it will require a new set of skills and mindset and to be open to adapting strategies to best serve market conditions. The survival of the fittest.

Firstly, some thoughts to consider; do I have buyer management system? If the answer is no, now is the time to level UP the Buyer Experience, remember ‘Rapport Opens Doors’.

We generally focus on the next sale, so we tend to ask questions about where they are moving from to identify if they have a property to sell rather our focus should be to understand their needs to create a foundation that adds rapport, connection, and trust.

The most effective way to service the buyers is come from a place of ‘Help’ rather than ‘Sell’. How can you stand out and make the experience memorable and personal?

Real Estate Market

A New Year Ahead In Real Estate Sales – Claudio Encina

How to align and create a new set of standards in real estate sales for 2018!

As we head into yet another new year, I think of the adage ‘what got me here in 2017, won’t get me there in 2018’ both personally and professionally.  

It comes down to knowing; what are your standards? The agents who succeeded this year had a set of disciplines, mindset and beliefs which they followed through no matter what was happening in the market place.

Successful people always raise their principles and standards to aim to become someone they have never been before. It’s like they demand more of themselves and it becomes a necessity in their life. 

For example, look at someone who goes to the gym 3 or 4 times a week – they usually have a set of standards and discipline that they do each week to get physically fit.  Look at their physical body after 90 days of disciplined, consistent training.

The same can be said  about your business. What are the disciplines that you are going to implement each week because you know each of these disciplines will have a massive impact on your business?

Know your daily number in 2018, meaning how many conversations you need to have daily that will guarantee your success and business because only you know you, and that number taps into your full ability and potential.

Real Estate Market

How To Own Your Real Estate Market – Claudio Encina

How can you own the real estate market this year and set the foundation for next year?

Confidence is a powerful thing. When abundant, it propels booms. When lacking, it crumbles markets. Now in the second half of the year we find ourselves in a different, less confident market place to the first half.

Lower auction clearance rates, number of days on market increasing, more buyers sitting on the fence, tougher lending criteria for investors and numbers of first home buyers on the slide. As a result, median property prices across Australia are starting to retract from the high levels we have seen in the past 18 months.

Optimists with a plan lead in real estate, so how can you take charge in this challenging market?

  1. GOALS – Create a clear plan from now until Christmas. Evidence shows that you are likely to achieve sharp short term goals rather than long term goals. Write down what you would like to achieve over the next 60 days in sales, listings, presentations and market appraisals. Draft a ‘new business’ (prospecting/canvassing) plan for your business to create new and future business for 2018. No plan and no goals leads to coasting through another year at the same level as before. If you want to do better, plan and do more.
  2.  URGENCY – It’s time to change pace. In slower markets fast paced agents clean up while others stand back as if nothing has changed. I’ve seen many agents unable to adapt to a changing market because they didn’t lift the pace. Increase your sense of urgency and this will be a market to harvest.
  3. CONTROL – A slower market means buyers will be fussier and less compromising with their expectations. They will also increase their perception of value. You will need to control your listings, set to sell meetings, marketing and negotiation skills. Control your inner market – YOU.  For buyers and sellers, the process brings emotions to the surface that, when misunderstood by their agent, can lead to feelings of frustration and anger by all involved.

    Clients aren’t the only ones at the mercy of their emotions; even the most level-headed, seasoned agent has moments where his or her emotions bubble to the surface. Agents with high emotional maturity, are able to manage their emotions as well as those of their clients.

  4. SKILL –Some agents will take listings on at any price in a changing market. This doesn’t mean you have to overprice to list, on the contrary, you need to be an expert at showing how your process and company will optimise the result. Agents without real benefits and resources only have overpricing and low fees in their tool bag. Practice fee strategies – you will need them. Don’t wing it!  

    Points of difference between you and the competition will be key. You will need to provide substantial evidence to set yourself apart – ‘Why you?’ – and massive success will come your way. Learn, practise and rehearse your listing presentation, commission objections, marketing objections and negotiation dialogues. I recommend spending 15-30 minutes on this daily.

  5. ACTION – Stock is everything. Want to DOUBLE your business? Then hold DOUBLE the conversations, DOUBLE your profile marketing, have written goals and a simple committed plan. There is no way to make more money without more stock, so start listing like a maniac. Also, expired listings will be a great resource of new and future business in the real estate market this year – identify them in your area.
Real Estate Market

Moment of Truth – The Market is Changing – Are You?

The market has seen many agents on a roll recently, just from the momentum in the market place.

What you need to make sure is that you don’t start to change the word from roll to ’rollercoaster’.

Many agents fall into the trap of the rollercoaster because they get ‘busy’ and neglect the prospecting. Nothing new right? Pro’s understand that they must protect their ‘profit zone’ (prospecting) to look for new and future business and the rollercoaster won’t even exist.

The biggest challenge for agents today is how do you not remain complacent, rest on your laurels and settle for mediocrity, especially when you are listing and selling and things are good in your life. You must have a set of standards that you believe in.

Don’t allow to go into desperation to move into a different state of mind when you need a listing or sale as that is generally your lever to motivation – ‘raise your standards.’  

Be that person who is a rich agent everyday rather than riding the roller coaster of rich agent VS poor agent. Develop your mindset to be rich agent and richer agent.

A few tips to build more momentum and traction in your business daily and be highly productive to develop the ‘profit zone’:

  1. Protect your morning routine:
    Smart Calls best time to be productive and focused by getting on the phone with a purpose and some form of information. Profit Zone Monday, Tuesday, Wednesday, Thursday, Friday. Structure and discipline will give you freedom.

  2. Distractions are the biggest thief of time:
    Don’t give your power away to others, the clock is ticking so make the most of it and make every minute count.

  3. Obsessive consistency delivers serious results:
    Letters, smart calls/door-knocks to your farm area will deliver the results and a sustainable business. Most agents start and stop things. The mastery is not about doing 4000 things 4 times but doing 4 things well 4000 times.

  4. Don’t procrastinate by waiting for ideal conditions to start something:
    JDI (Just Do It). Get into action with lead generation activities daily.

  5. Practice Productivity:
    Try sitting in one place for hours and hours focused on a single result. The goal is to focus on achieving one market appraisal per day and that’s your key to success. Aim for flow each day and reach into you zone of genius!
Real Estate Market

How Do You Level Up To The Property Buyer Experience?

Buyers are everywhere and your next property buyer could also be your next seller.

With many property buyers in the market coming through open homes and a stack of new email enquiries hitting your inbox each day, how can you come from a place to provide a higher level of experience?

Rapport opens doors. To build rapport you need a strategy to level up the buyer experience and help the buyer to not feel like just another number. Working with all the buyers that you are meeting at open homes on the weekend is about having an effective buyer management plan to create buyer relationships.

Some of the top achievers in this industry work their buyers to generate new and future business. The most effective way to service the buyers is come from a place of ‘Help’ rather than ‘Sell’.

Most agents tend to come from a place of sell rather than taking the time to help buyers. Look to add value more than any other agent using ‘Value Hooks’. For example, look at providing a Comparative Market Analysis of the last 6 month sales in the area they are looking to purchase or provide some type of report to where they are looking to buy, that’s help.

Real Estate Market

Claudio Encina: The Three ‘R’ Principal For Real Estate Business 2017

As 2017 unfolds you have a great opportunity to do 3 key things in your real estate business:

  • Reflect
  • Recharge
  • Refocus

Reflect: Take the time to review every part of your real estate business by understanding where your best results and business came from over the past year. By reviewing your business, you will begin to identify where change could help you to breakthrough in 2017 and give you a compelling picture of where the best opportunities lie.

Then do a SWOT on your business (Strengths, Weaknesses, Opportunities and Threats) to discover and learn about your business. What major lessons did you learn in 2016 from your customers, challenges, the market and your competition? The answers will help you to start mapping out a plan for this year by using the information from what you have learned from past experience!

Recharge: Take some time to recharge your batteries for the coming year, because sometimes real estate feels like it can just deplete and take from you. Many agents will have related to this last year, with a challenging market (low listing levels), so get re-energised to take on a whole new year ahead by planning 4 breaks in your diary.

You will work on a completely whole new level and be more engaged in your work and clients when you know you have holiday or some time out booked.

Refocus: Do you have a plan to avoid last year’s mistakes? What are the short and long term goals for your business in 2017? Make this year where you focus on the right areas rather than the areas that drain and dilute your attention and energy. Plan 2017 completely by design with constructive ideas, actions, outcomes and results.